What types of account notifications will I receive?

You will receive the following email notifications:

1. Instant trade confirmation - you will get a confirmation email right after your order is filled / executed.
2. Corporate action entitlement notices - including cash / script dividend, bonus share, rights issue, stock consolidation / conversion / subdivision, warrant expiry, etc.
3. IPO allotment results - you will be notified of the allotment result once it is announced by the issuer.

Important

Why is a valid email address so important?

BOOM sends account notifications to you by email. If your email address is invalid, you will not be able to receive any of the important notices. 

In addition, to comply with regulator's requirement, we will mail the paper version of statements to you when your email address is invalid.  You will then need to pay the handling fee for receiving Monthly Activity Statements by post.

Why a valid correspondence address is so important?

We will mail the paper version of statements to you upon your request or when your email address is invalid. If your correspondence address in BOOM's record is invalid, you will not be able to receive the statements. In addition, your statements might be exposed to a third party at that wrong address.

Trade Confirmation

How would I be notified of trade executions?

You will receive a trade confirmation by email for each trade execution. In addition, we will send you a Daily Activity Statement (also serves as contract note) on the following business day with a summary of your trading activities of the day.

When do I receive the contract notes?

Being environmental friendly, we issue Daily Activity Statement as a replacement for individual contract note. All your trading activities in a particular day will be stated in the Daily Activity Statement. It will be sent to you on the next business day after trade execution.

The details of your executed orders, including the executed price, quantity and the breakdown of pass-on charges, will be showed under the "Today Activity" section in the Daily Activity Statement.

Points to Note

Account Notifications and Statements Service - Terms and Conditions

1. Handling Fee of Printed Statements:
   1. Handling fee will be applied for receiving paper version of Monthly Activity Statements by post.
   2. Handling fee will be charged to your BOOM account after the respective Statement is printed.
   3. Handing fee charged is not refundable.
   4. BOOM reserves the right to amend the handling fee associated with printed Statements from time to time at our absolute discretion at any time without your prior consent.
2. No Guarantee Delivery:
   1. BOOM shall not be responsible for any delay or failure in transmission, receipt of information due to either a breakdown or failure of transmission of communication facilities, or any unreliable medium of communication or any other cause or causes beyond our control or anticipation.
   2. No refund of charged handling fee if printed Statements are not delivered to you by post (including but not limited to the occasion that mails are bounced due to invalid correspondence address).
3. Maintain Up-to-date Contact Details:
   1. You are obligated to maintain valid and reachable email and correspondence address with BOOM for receiving the Notifications and Statements. If you change your email or correspondence address, you must inform BOOM with a signed instruction.

BOOM reserves the right to change the above terms and conditions from time to time. In case of disputes, BOOM reserves the right of final decision.

If there is inconsistency between the English and Chinese version of the above terms and conditions, the English version shall prevail.